Introduction

DataForge Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, located at [fictional website address]. This policy is effective as of October 26, 2023.

DataForge Solutions is located at 123 Queen Street West, Toronto, ON M5H 2N1, Canada. Our data protection officer can be reached at privacy@dataforgesolutions.ca or by calling +1 380-813-9889.

Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you contact us through our website or subscribe to our newsletter.
• Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We collect this data through cookies and similar technologies.
• Account Information: If you create an account on our website (e.g., to access premium content or services), we collect your username, password, and other profile information.
• Payment Information: If you purchase our services, we collect payment information, such as credit card details. This information is processed by our secure payment processor and is not stored on our servers.
• Communications: Records of our communications with you, including emails, chat logs, and phone calls.
• Job Application Data: If you apply for a job with us, we collect the information you provide in your resume and cover letter.

How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To provide you with the services you request, such as DBeaver consulting, training, and support.
• To Communicate with You: To respond to your inquiries, provide customer support, and send you updates and promotional materials.
• To Improve Our Website: To analyze website usage data and improve the functionality and content of our website.
• To Personalize Your Experience: To personalize your experience on our website and provide you with content and services that are relevant to your interests.
• To Process Payments: To process payments for our services.
• To Comply with Legal Obligations: To comply with applicable laws and regulations.
• Recruitment: To evaluate and process job applications.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive data.
• Implementing firewalls and intrusion detection systems.
• Limiting access to personal information to authorized personnel only.
• Regularly reviewing our security practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Cookies and Similar Technologies

We use cookies and similar technologies to collect usage data and personalize your experience on our website. Cookies are small data files that are stored on your device when you visit a website. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. For detailed information please see our Cookies Policy.

Third-Party Services

We may use third-party services to process your personal information. These services may include:

• Google Analytics: To analyze website traffic and usage.
• Mailchimp: To send email newsletters and marketing communications.
• Stripe: To process payments.
• HubSpot: For customer relationship management and marketing automation.

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact information used for marketing purposes will be retained until you unsubscribe from our mailing list. Account information will be retained as long as your account is active. Payment information is not stored by us.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• Erasure: You have the right to have your personal information deleted in certain circumstances.
• Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at privacy@dataforgesolutions.ca.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

DataForge Solutions
123 Queen Street West
Toronto, ON M5H 2N1
Canada
Email: privacy@dataforgesolutions.ca
Phone: +1 202-061-2114

This Privacy Policy is maintained by Dr. Eleanor Vance, Data Protection Officer at DataForge Solutions.